K.LAY & FRIENDS

Shipping & Returns

We're here to make every order feel easy and thoughtful, from checkout to delivery.
Shipping

Shipping Policy

Orders are processed within 3–5 business days. Shipping times vary depending on your location and chosen shipping method.

Shipping Methods & Rates

We offer the following shipping options at checkout:

  • USPS Ground Advantage: Typically 2–5 business days
  • USPS Priority Mail: Typically 1–3 business days
  • Free Shipping: Available on orders over $125

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Returns

Return Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns

  • Items must be returned within 30 days of delivery.
  • Items must be unused, unworn, and in original packaging.
  • Original tags must remain attached.
  • Sale items and final-sale items are not eligible for return.

How to Start a Return

Please contact us at klayandfriends@gmail.com with your order number and the reason for your return. We'll be happy to help you through the process.

Questions?

We're Here to Help.

If you have any questions about shipping, returns, or your order, please don't hesitate to reach out.

Contact Us